About Dogpatch Labs

Our mission is to accelerate Ireland’s tech ecosystem. We are one of Europe’s leading tech community hubs fostering entrepreneurship for startups, facilitating technology innovation for all sizes of companies and nurturing transformative social enterprises. Alumni include many of Ireland’s fastest growing tech companies including Intercom.io (>$1Bn valuation) and is the global headquarters for CoderDojo, the volunteer-led movement of free computer programming clubs. Dogpatch Labs was awarded the Google for Entrepreneurs Global Citizenship Award in 2017 and was recently visited by Duke & Duchess of Sussex.

More info: dogpatch.click/general-deck

About the Role

As an Events and AV Coordinator you thrive on creating events, ensuring the smooth running from point of enquiry to execution. You are creative and technically skilled to provide high level AV support, photography and videography as required.

Responsibilities

  • AV technician & Content creator
    • Provide a high level customer service and hospitality to all members and guests
    • Strong ability to work with a team, self-starter and good communicator.
    • Ability to work with events clients - creating the most appropriate AV plans for events working with clients requirements
    • High quality photography & videography
    • Editing (Adobe Photoshop, inDesign) for photos & video. Some photos may have 24hour turnaround requirement.
    • Management of AV equipment (Storage, setup, event execution, takedown, quality control) - Reporting to AV Manager
    • Ability to upload & edit presentations to screens for events as required in Keynote, PowerPoint & PDF.
    • Knowledge of AV equipment and troubleshooting

  • Event Management Support
    • Arrange event room setup and takedown as required events, workshops & programmes
    • Move and install heavy equipment as needed *Note manual handling training provided
    • Receive deliveries and direct vendors for events from rental companies, caterers, A/V
    • Gain full-knowledge of event space layout, capabilities, storage locations of all event assets
    • Provide post event feedback and improvement areas
    • Hold a clear understanding before the event of what the customer expects
    • Support the customer during the event, act as their problem solver
    • Provide feedback and improvements to management
    • Management of events stock (drinks, food, stationary etc)
    • Monitor and proactively respond to the needs of event organizers and guests throughout
  • Community
    • Provide a high level customer service and hospitality to all members and guests
    • Cover the front desk during business hours
    • Answer “walk-up” questions from members or guests - troubleshooting
    • Handle member and guest queries
    • Creation of signage & posters to inform community of all events, activities and notices
    • Accept post and deliveries, distribute mail to community mail boxes
    • Filtering and responding to inquiries through general email funnel
    • Keep entrance and desk area clean & tidy
    • Liaise with facilities team for any issues that may arise within the space
    • Represent the distinct Dogpatch Labs brand aesthetic, atmosphere and culture

* Responsibilities subject to change based on individual project needs

Skills and Experience Required

  • High level of technical ability to manage audio and visual systems
  • High level creative & technical ability in photography and videography
  • Provide a portfolio in application if available.
  • Photography qualification
  • Hospitality experience
  • Excellent communication skills
  • Self-motivated, entrepreneurial, and comfortable dealing with ambiguity
  • Ability to effectively prioritize and manage tasks
  • Excellent organizational skills and strong attention to detail

Character and Mindset

  • You are energetic and a great people person
  • You enjoy a learning culture and sharing ideas
  • You’re creative and always keen to try new things
  • You are passionate, driven, ambitious and thrive in a fast-paced environment


Terms

  • The role is a full-time role based at our offices in the CHQ Building, Custom House Quay, Dublin 1, Ireland.
  • Dogpatch Labs is an equal opportunities Employer
  • The vacancy is a potential General Employment Permit application